At Iplex Pipelines we have a clear customer service strategy that we measure our performance against regularly.
Customer service is an integral part of our overall business plan, and we regularly check our performance with customer surveys.
We strive to develop customer service in the Company as a culture, rather than as a department.
We identify and introduce new technology to assist us in business to business transactions as our customers require E-Commerce.
We are able to continually monitor the performance of our transport providers, and have an in-house track and trace capability on courier deliveries. Our Customer Service Centre encompasses distribution and production planning. This makes our Centre fully responsible for your order, from receipt till it arrives in your store.
We pride ourselves on our amazing sales support. Please contact us for any assistance you may require.